Privacy Policy

Last updated: [DATE]

Harry Handyman Service ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect when you use our website or contact us, how we use it, and your rights over it.

Who we are

Harry Handyman Service is a handyman and renovation business based in Carmarthenshire, covering South West Wales. If you have any questions about this policy or your data, contact us at [YOUR EMAIL] or [YOUR PHONE].

What we collect

When you submit our quote form, email us, message us on WhatsApp, or call us, we may collect: your name, phone number, email address, your town or address, and any details you give us about the job. We only collect information you choose to give us.

Why we collect it

We use your information solely to: respond to your enquiry, provide a quote, arrange and carry out work, and keep in touch with you about your job. We do not use it for anything else.

Our lawful basis

We process your information because it is necessary to respond to your request and, where you become a customer, to perform the work you've asked us to do (and to meet our legal and tax obligations).

Who we share it with

We do not sell your information, and we do not share it for marketing. We may share limited details with trusted team members or suppliers only where needed to complete your job. We may also share information where required by law (for example, HMRC).

How long we keep it

We keep enquiry details only as long as needed to deal with your request. If you become a customer, we keep records of the work and payment for as long as required by law (business and tax records are typically kept for six years).

Cookies

Our website uses only the cookies needed to make it work properly. If we add any analytics or tracking in future, we will update this policy and ask for your consent where required.

Your rights

Under UK data protection law you have the right to ask us for a copy of the information we hold about you, to correct it, to delete it, or to object to how we use it. To make a request, contact us using the details above. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.