One Number For The Whole Property
Most landlord maintenance goes wrong in the gaps. The plumber can't get access. The electrician's certificate never arrives. The tenant chases you, you chase three trades, and a small repair becomes a formal complaint.
We take the whole list. We arrange access with your tenant, do the general work ourselves, book the registered specialists where the law requires one, and send you photos and a written note the same day. You get one contact, one invoice and a paper trail.
And it's the same flat-rate pricing as the rest of our work — including extra jobs from £12 once we're on site, which is how a routine visit quietly clears six months of small snags.
From Reactive Repairs To Full Turnarounds
Tenanted properties
Tenant reports it, we attend, you get photos. Access arranged for you.
Extractors, sealant, ventilation and the repairs behind the problem.
Made safe today, follow-up work quoted separately.
Quarterly or half-yearly sweeps that catch faults early.
Between tenancies
Whole check-out list cleared and quoted as one flat price.
Touch-ups to full repaint, hard-wearing trade finishes.
Doors, worktops, sealant, grout and taps — short of a full refit.
Lock changes between tenancies, door and window adjustments.
HMOs & communal buildings
Adjusted, repaired and fitted; signage where it's missing.
Scheduled testing with a written record for your file.
Stairs, handrails, lighting, decoration and wear and tear.
The schedule of works a council licence asks for, done and evidenced.
Certificates we coordinate
Booked with a Gas Safe registered engineer. Their fee shown separately.
Booked with a Part P registered electrician; remedial works quoted after.
Assessor arranged; improvement works quoted flat-rate.
Fitted and tested on every floor and in every room with a fuel appliance.
Bigger than maintenance? Full refits, extensions and conversions are quoted through our renovations process — site visit, written scope, one flat rate.
The Duties That Cost Money If You Miss Them
A plain summary of what a private landlord in England has to keep on top of, and where we fit. Not legal advice — see the note at the bottom.
Every gas appliance and flue checked annually by a Gas Safe registered engineer, with a record given to the tenant. Breaches can lead to prosecution as well as a fine.
We book the engineer and chase the certificate.
Fixed wiring inspected at least every five years, a copy to the tenant, and any C1, C2 or FI findings remedied within 28 days. Councils can impose penalties of up to £30,000 per breach.
We arrange the EICR and quote the remedials.
A smoke alarm on every storey, a CO alarm in every room with a fixed combustion appliance, all tested at the start of a tenancy and repaired or replaced when a tenant reports a fault.
We fit, test and record them.
The structure, exterior, heating, hot water, sanitary fittings and installations for gas, water and electricity are the landlord's to keep in repair. Hazards including damp and mould must be dealt with, not explained away as tenant lifestyle.
This is most of what we do.
The Renters' Rights Act 2025 extends Awaab's Law principles to privately rented homes: serious hazards investigated and put right to fixed timescales rather than at the landlord's convenience. Timescales are being phased in by regulation.
Fast attendance and dated photo evidence.
From 1 May 2026, no-fault Section 21 evictions ended in England and tenancies became periodic. Possession now runs through the statutory grounds — which makes a well-maintained property and a good paper trail worth considerably more than it used to be.
Records after every visit, kept for your file.
A minimum standard for privately rented homes is being introduced under the Act, covering condition, warmth, safety and reasonably modern kitchens and bathrooms. Worth knowing before your next void.
We'll flag what a property is likely to need.
Mandatory, additional and selective licensing all vary by borough — Greenwich, Lewisham and Southwark do not run identical schemes. Licence conditions usually carry their own schedule of works.
Send us the schedule and we'll price it.
Please note — this is a general summary for England, current at the time of writing, and is not legal advice. Penalty levels, commencement dates and licensing rules change and vary by borough. Check the position with your local authority, a solicitor or a landlord association before you rely on it. We're tradespeople: we do the works and the evidence, not the legal opinion.
Flat Rates, Or A Monthly Figure
Call us job by job at our flat rates, or put the property on a scheduled plan and know the cost in advance. Ask for both and take whichever comes out cheaper.
One visit, whole property walked: alarms tested, taps and toilets checked, extractors, sealant, doors and windows, visible damp and any safety issues. You get a photo report, a snag list and a flat-rate quote for anything that needs doing. Small fixes done on the day from £12 each.
Attendance and first repair, tenant access arranged, photo report included.
Leak, no heat, no water, no security. Made safe today.
Smoke and CO alarms to current requirements, tested and recorded.
Per certificate. We book the registered specialist, meet them and file the paperwork. Their fee is separate.
Quoted as one price after a walk-round. Depends on size and condition.
Per visit for HMOs and communal buildings, with a written record.
Scheduled visits, priority booking and discounted repair rates.
Per property, from 4 doors. Named contact, one monthly invoice.
Each small fix added while we're already on site.
Voids cost rent every week they sit open. One crew doing the repairs, the decoration and the snags in a single mobilisation is faster than three trades taking turns.
All prices labour only, per job, across South East London and North Kent. Materials at cost + supply. Gas work and notifiable electrical work referred to Gas Safe and Part P registered specialists, whose fee is shown separately on your quote. Prices under London review — confirm at quote.
You Instruct Once. We Do The Chasing.
Send the job or the report
A tenant's message, a check-out report, a licence schedule or a photo. Whatever you've got is enough to start.
Approve one flat price
Whole list quoted in pounds, specialist fees itemised separately. With your go-ahead we contact the tenant and book access.
Work done, evidence sent
Before and after photos and a written note the same day. Certificates filed and forwarded to you.
A Crew Your Tenant Recognises
Same DBS-checked faces, uniformed, appointment confirmed in advance. Tenants let us in because they know who's coming.
Evidence On File
Dated photos and a written note after every visit. The paperwork that settles a dispute before it becomes one.
Costs You Can Forecast
Flat rates per job or a fixed monthly figure. No hourly billing, no invoice bigger than the number you approved.
Every crew member. Certificate available on request — and worth having when the person at the door is your tenant.
We don't do gas or notifiable electrical work in-house. We book a registered specialist and show their fee separately on your quote.
If something we installed or repaired isn't right, we come back and put it right.
Ask to see any of the above at your visit — we bring them with us.
Landlord services — frequently asked
Do you work for landlords with one property or only portfolios?
Both. Plenty of our landlord work is a single flat or a house someone inherited or moved out of. You get the same named contact and the same flat prices whether it's one door or twenty.
Can you deal with the tenant directly?
Yes, if you want us to. With your written go-ahead we arrange access with the tenant, confirm the appointment, attend, and report back to you with photos. You're not the middleman on every text message.
Do you issue gas and electrical certificates yourselves?
No. We don't carry out gas work or notifiable electrical work in-house. We work with Gas Safe registered engineers and Part P registered electricians, book them in and hand you the certificate. Their fee is shown separately on your quote from our labour.
What does a void turnaround include?
Whatever the property needs between tenancies: repairs from the check-out report, touch-up or full redecoration, sealant and grout, door and window adjustments, appliance checks and a clean handover. We quote the whole turnaround as one flat price after a walk-round, so you know the cost before the void starts costing you rent.
Can you do HMO works?
Yes. Fire doors, door closers, signage, emergency lighting and fire alarm testing, communal repairs and general wear and tear. Where a licence condition requires a specific certificate or a specialist sign-off we coordinate the right registered contractor rather than pretending it's ours to sign.
How do you handle emergencies out of hours?
Call the London line. Genuine emergencies — no heat, no water, no security, an active leak — get a same-day response where we can, and we make the property safe first and quote any follow-up work separately.
Do you provide photo reports for our records?
Yes, as standard on landlord work. Before and after photos and a short written note of what was done, sent the same day. It's the paperwork that saves the argument later — with tenants, agents or a council inspector.
Can you work alongside my letting agent?
Yes. We work either directly for landlords or as the maintenance contractor an agent instructs. Tell us who's authorising and paying at the quote stage and we keep the reporting going to the right person.
Are your crew insured and DBS-checked for tenanted properties?
Yes. Every crew member is DBS-checked, certificates available on request, and we're insured for domestic and commercial work. That matters when the person answering the door is your tenant rather than you.
Is a maintenance contract cheaper than calling you job by job?
Usually, yes, if you have more than a couple of properties or a building with communal areas. A scheduled visit catches small faults before they become emergency call-outs, and it spreads the cost into a predictable monthly figure. Ask us to price both ways and pick the cheaper one.
Landlord services across South East London and North Kent
London boroughs
Kent — Ebbsfleet corridor
Property outside that patch? Ask on WhatsApp →
Other services in London & North Kent
One Crew For Every Door You Own
Send the job list, the check-out report or the licence schedule. You'll get one flat price back and a paper trail after every visit.